Privacy Policy

Last updated: December 29, 2025

This Privacy Policy explains how TAO.app (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you use the TAO.app website, mobile application, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

TAO.app is a non-custodial application. We do not control, store, or have access to your private keys, seed phrases, or digital assets.

1Information We May Collect

1.1 Information You Provide Voluntarily

We may collect information that you choose to provide, including:

  • Feedback, feature suggestions, or other messages voluntarily submitted by users

Such submissions may be anonymous. Providing this information is optional, and users may choose not to submit any personal information.

1.2 Automatically Collected Information

When you use the Service, we may automatically collect limited technical information, including:

  • Device type, operating system, and app version
  • IP address and general location (city and country level)
  • Usage data such as pages viewed, features used, and session duration

This information is used solely to operate, maintain, secure, and improve the Service.

1.3 Blockchain-Related Data

TAO.app may display or analyze publicly available blockchain data, including wallet addresses and transaction metadata.

We do not control, generate, or modify blockchain data. Public blockchain information is not considered private, and we do not associate such data with a user's personal identity unless the user explicitly provides that association.

1.4 AI-Powered Features (Savant)

TAO.app includes AI-powered features, including an MCP-based chatbot product known as Savant.

When users interact with Savant, we may collect:

  • The user's query or prompt
  • The system-generated response associated with that request
  • The timestamp of the interaction
  • A public blockchain wallet address associated with the request (if provided)

This information is used solely to:

  • Provide the requested functionality
  • Ensure system reliability and quality of service
  • Improve system performance and response quality
  • Monitor for abuse, security, or operational issues

We do not use this data to identify individuals, and we do not associate wallet addresses with personal identity unless explicitly provided by the user.

1.5 Saved Charts and Visual Configurations

TAO.app allows users to save chart layouts, indicators, and visual configurations for analytical purposes, including charting functionality powered by third-party tools such as TradingView.

When a user chooses to save a chart, we may store:

  • Chart configuration data (such as indicators, timeframes, and layout settings)
  • An associated identifier or wallet address (if provided)
  • The timestamp of when the chart was saved or last updated

This information is stored solely to allow users to retrieve, view, and manage their saved charts across sessions and devices.

Saved chart data is not used for advertising, tracking, profiling, or automated decision-making.

1.6 Price Alerts and Notifications

TAO.app allows users to create custom alerts and receive notifications based on conditions they define, such as price thresholds or network-related events.

To provide this functionality, we may store:

  • User-defined alert parameters (such as thresholds or conditions)
  • Notification delivery tokens or identifiers required to send mobile notifications
  • Associated wallet addresses or internal identifiers (if provided)
  • Timestamps related to alert creation, updates, and triggering

This data is used solely to:

  • Monitor for user-defined alert conditions
  • Deliver notifications explicitly requested by the user
  • Maintain and manage alert and notification functionality

Alert and notification data is not used to provide financial advice, make automated decisions, or track users across applications or services.

1.7 Automated Execution Features (TWAP)

TAO.app may provide user-initiated automated execution features, such as time-weighted average price (TWAP) execution, where actions are performed according to parameters explicitly defined by the user.

To provide this functionality, we may store:

  • User-defined execution parameters (such as frequency, duration, and amount)
  • A public blockchain wallet address associated with the execution
  • A user-approved execution proxy or authorization reference
  • Timestamps related to execution scheduling and activity

This information is stored solely to:

  • Execute actions strictly according to user-defined instructions
  • Maintain execution continuity and reliability
  • Monitor for errors, abuse, or operational issues

All wallet addresses are pseudonymous by nature. We do not control user funds, do not take custody of assets, and do not associate wallet addresses with personal identity unless explicitly provided by the user.

2How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Improve functionality, performance, and user experience
  • Respond to inquiries and support requests
  • Monitor for security, abuse, or technical issues
  • Comply with applicable legal obligations

We do not sell or monetize your personal data.

3Analytics and Third-Party Services

We may use trusted third-party service providers to support the operation of the Service, including:

  • Application analytics
  • Error monitoring
  • Infrastructure hosting

These providers may process limited data on our behalf and are contractually required to protect it and use it only for authorized purposes.

TAO.app may display insights or summaries derived from publicly available or community-provided information sources. Such information is presented in aggregated or transformed form and is not used to identify individuals.

4Cookies and Tracking Technologies

The Service may use cookies or similar technologies to:

  • Maintain user sessions
  • Understand feature usage
  • Improve performance and reliability

You can manage or disable cookies through your browser or device settings, though some features may be affected.

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5Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Service
  • Fulfill legal, accounting, or reporting requirements

Public blockchain data is retained as displayed, as it is inherently public and immutable.

6Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent where applicable

8Requesting Data Deletion

You may request deletion of your personal information at any time by contacting us at:

  • Email: [email protected]
  • Subject line: “Data Deletion Request”

We will process verified requests within a reasonable timeframe, subject to legal obligations.

9User Responsibility

You acknowledge and agree that:

  • You are solely responsible for your wallet security
  • Loss of your recovery phrase may result in permanent loss of funds
  • Blockchain transactions are irreversible
  • TAO.app cannot recover wallets or reverse transactions

10Children and Minors

TAO.app is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that personal data has been submitted improperly, please contact us and we will take appropriate action.

11International Users

If you access the Service from outside the country where our servers are located, your information may be transferred to, stored, and processed in other jurisdictions in accordance with this Privacy Policy.

12Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Changes will be effective immediately upon posting within the App or on our website. Continued use of TAO.app constitutes acceptance of the updated policy.

13Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

  • Email: [email protected]
  • Legal Inquiries: [email protected]
Last Updated: December 29, 2025
[email protected]

Contents

1.Information We May Collect2.How We Use Your Information3.Analytics and Third-Party Services4.Cookies and Tracking Technologies5.Data Retention6.Data Security7.Your Rights and Choices8.Requesting Data Deletion9.User Responsibility10.Children and Minors11.International Users12.Changes to This Policy13.Contact Us